Called 3 or 4 times yesterday for an appointment. No one picked up the phone. Finally left a vmail message. Got a call back 24 hours on my way to salon where I was able to book appointment w/o waiting a full day for call back. Not responding for 24 hours means a potential client has moved onto another salon. Guess you are too busy to answer the phone. With on line appointments you can't wait 24 hours to return a call. You for sure lost that client opportunity.